Privacy Policy


Overview

Colorkrew Inc. (hereafter referred to as “the Company”), based on the recognition of the network solutions business, application services business, mobile service planning and operations, based on the fact that runs a network game management business, etc., is one of the most important issues on the management and on the business, to the appropriate management and thorough protection of information, we will implement the following initiatives.

  1. Establishment of personal information protection management system
    the Company, JIS Q 15001: compliant personal information protection management system in 2017 to establish a (policy for the protection of personal information, system, planning, implementation, management system, including the identification and review of the operation), to carry out this, to maintain, we will continue to improve.

  2. Use and provision of personal information
    the Company, as well as establish a management organization for the protection of personal information that takes into account the contents of the business and scale, the acquisition of personal information, to comply with the prescribed rules and regulations in your use and provide, without out-of-target use, we will take adequate measures in order to implement the appropriate handling.

  3. Compliance with laws and regulations
    the Company will comply with the guidelines and other norms of laws and regulations regarding the handling of personal information, the country set. In addition, the Company’s personal information protection management system, adapt to the laws and regulations and other norms.

  4. Safety management measures
    the Company, take necessary and appropriate measures for the safety management of personal information, disclosure of personal information, and the prevention and correction of loss or damage.

  5. Responding to complaints and consultation
    the Company, with respect to complaints and consultation of personal information, and appropriate and timely response, and strive to achieve a resolution of the problem.

that’s all

Enactment Date: October 01, 2004

Last Revision Date : July 06, 2018

Colorkrew Inc. Representative Director Keiji Nakamura

In the event of discrepancy between the English version and the Japanese version of the Terms, the Japanese-language version shall prevail.


Scope of personal information

We will treat the following information strictly as personal information.

  1. Information collected from terminals such as individual identification numbers, location information, IP addresses, information obtained from cookies, information obtained from ad tracking, etc.

Acquisition of personal information

We will collect personal information when you register as a user on this site.
In that case, we will specify the purpose of use as much as possible, and handle personal information only within the scope of the purpose of use, except when the consent of the customer is obtained in advance and when exceptions are made by law.
When acquiring personal information, we shall acquire it by appropriate means, and unless there are exceptions by law, we will announce the purpose of use in advance, or notify or announce to the customer immediately after acquisition. increase. However, if it is obtained directly from the customer in writing (including electromagnetic records), it will be clearly stated in advance.


Sending and storage destination of personal information

This site sends and stores the collected personal information to a server securely managed by us.


Third-party behavior analysis system

This site statistically obtains usage information using mechanisms such as cookies and web beacons of third-party companies in order to understand the usage status of users. Some of these cookies, web beacons, etc. are those for which third-party companies directly obtain information. The information collected there will not be provided or disclosed to us and will be managed in accordance with the privacy policy established by third party companies.

Please check the website of the third-party company for the privacy policy of the third party company and the explanation and invalidation of cookies.

  1. Optimization of advertisement delivery
    Google AdSense
    Google Ads (formerly Google AdWords)
    Google Ad Exchange (formerly Google DoubleClick)
    Yahoo! Advertising

  2. Understanding the actual number of users
    Google Analytics

  3. Explanation
    In order to use the advertisement distribution service provided by a third party such as Yahoo Japan Corporation, the third party may visit the target website of the user and acquire and use the behavior history information by using cookies.
    You can use the opt-out means of the advertisement distribution service provided by a third party such as Yahoo Japan Corporation to distribute user visits and behavior history information collected by the third party on the target website. You can stop using it.


Children’s service use

This site is not intended for children under the age of 16. Children under the age limit should not use this site. Also, please do not provide us with personal information. If you are a parent or guardian who knows that your child has provided personal information to this site, please contact the personal information consultation desk.


About the use of personal information

We will use your personal information only for the following purposes.

  1. Access Analysis

  2. Advertising Distribution


Voluntaryness of giving personal information by the person and the result that occurs to the person if the information is not given

Providing your personal information to us is voluntary, but please note that we may not be able to provide the service if you do not provide your personal information.


About entrustment of personal information

In order to carry out the business smoothly, we may outsource a part of the business to a contractor and outsource personal information to the contractor to the extent necessary, but in this case, the standard set by the company We will select those who meet the requirements as outsourcers, conclude contracts regarding the handling of personal information, and carry out appropriate supervision.


Disclosure / provision to a third party

We will not disclose or provide personal information to a third party except when outsourcing to the outsourcer described in “Consignment of personal information” or in any of the following cases.

  1. When the consent of the person is obtained

  2. When disclosing or providing statistical data in a state where the person cannot be identified

  3. When disclosure / provision is required by law

  4. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.

  5. When it is necessary for the national government or local public organizations to cooperate in carrying out the affairs stipulated by law, and there is a risk that the performance of the affairs may be hindered by obtaining the consent of the person himself / herself.


Management of personal information

We will manage all personal information we receive in a server with restricted access, without printing it out, and protect it with a password. We will properly manage the personal information we receive in an environment that can only be accessed by a specific person so that it will not be leaked, lost, or damaged.


Disclosure, correction, suspension of use of personal information

We can request the disclosure, correction, addition, deletion, or suspension of use of personal information subject to disclosure at the request of the individual. In that case, please contact the following personal information complaints and consultation desk. We will verify your identity and respond within a reasonable period of time. (Please note that we may not be able to respond to requests for suspension or deletion of personal information held in accordance with relevant laws and regulations.)


About acquisition and use of action history

We use cookies to protect your privacy and improve your convenience. In addition, we may use technologies such as cookies and JavaScript to acquire the user’s behavior history (accessed URL, content, reference order, etc.) on the site. However, cookies do not contain any personal information.


Handling of personal information and personal information subject to disclosure held by the Company

We may review the handling of personal information and the personal information subject to disclosure held by us as appropriate, and improve it as necessary.


Personal information protection manager

Personal information general manager Rammaru Akagawa (contact information is “Personal information complaints and consultation counter” below)


Personal information complaints and consultation counter

Colorkrew Inc. personal information consultation

Post code:111-0053 Sumitomo Fudosan Ueno-Okachimachi Building 5F, 3-7-1 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan

E-mail: contact@goalous.com

Colorkrew Inc. Personal information consultation counter

Post code:111-0053 Sumitomo Fudosan Ueno-Okachimachi Building 5F, 3-7-1 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan

E-mail: privacy@colorkrew.com

If you live in an EU member state or Iceland, Liechtenstein or Norway and are subject to the GDPR, please contact the Personal Information Consultation Desk to exercise your GDPR rights. You can also appeal to the supervisory authority if it is not properly processed.


The name of the “certified personal information protection organization” to which our company belongs and the address for complaints, etc.

Our company is a target business operator of the following certified personal information protection groups. If you have a complaint about our handling of personal information, you can also apply to the association for resolution. The name of the authorized personal information protection organization and the contact information for resolving complaints are as follows.

Handling of customer’s personal information held by our company

In the event of discrepancy between the English version and the Japanese version of the Terms, the Japanese-language version shall prevail.


Scope of personal information

We will treat the following information strictly as personal information.

  1. Your personal information
    Personal Information: name, email address, phone number, profile image, information that can identify a specific individual such as profile information, payment information, Information collected from terminals such as individual identification number, positional information, IP address, Information acquired from a cookie, Information acquired for an advertisement tracking, etc.

Purpose of use: In order to implement and properly manage the contents of the contract

  1. Personal information of business partners (information that can identify specific individuals such as business card information)
    Purpose of use: In order to properly manage the contract contents between suppliers

  2. Personal information (name, email address, telephone number) of the person who received our inquiries
    Purpose of use: For improving our attitude towards customer service etc. To accurately grasp the inquiry and the contents of the inquiry and handle it

    • For the above purpose of use, those which are stated as “to properly manage contract contents” include “use at the time before entering contract” and “use after contract end”.

Acquisition of personal information

We will collect personal information when you register as a user on this site.
In that case, we will specify the purpose of use as much as possible, and handle personal information only within the scope of the purpose of use, except when the consent of the customer is obtained in advance and when exceptions are made by law.
When acquiring personal information, we shall acquire it by appropriate means, and unless there are exceptions by law, we will announce the purpose of use in advance, or notify or announce to the customer immediately after acquisition. increase. However, if it is obtained directly from the customer in writing (including electromagnetic records), it will be clearly stated in advance.


Sending and storage destination of personal information

This site sends and stores the collected personal information to a server securely managed by us.


Third-party behavior analysis system

This site statistically obtains usage information using mechanisms such as cookies and web beacons of third-party companies in order to understand the usage status of users. Some of these cookies, web beacons, etc. are those for which third-party companies directly obtain information. The information collected there will not be provided or disclosed to us and will be managed in accordance with the privacy policy established by third party companies.

Please check the website of the third-party company for the privacy policy of the third party company and the explanation and invalidation of cookies.

  1. User support
    Intercom

  2. User access, behavior analysis
    Google Analytics
    Mixpanel


Children’s service use

This site is not intended for children under the age of 16. Children under the age limit should not use this site. Also, please do not provide us with personal information. If you are a parent or guardian who knows that your child has provided personal information to this site, please contact the personal information consultation desk.


About the use of personal information

We will use your personal information only for the following purposes.

  1. When using the services of this site

  2. When inquiries from the service of this site are being addressed to properly

  3. When delivering service information on this site, notices, information that seems to be useful to customers

  4. When sending greeting cards, thank you letters, etc.


Voluntaryness of giving personal information by the person and the result that occurs to the person if the information is not given

Providing your personal information to us is voluntary, but please note that we may not be able to provide the service if you do not provide your personal information.


About entrustment of personal information

In order to carry out the business smoothly, we may outsource a part of the business to a contractor and outsource personal information to the contractor to the extent necessary, but in this case, the standard set by the company We will select those who meet the requirements as outsourcers, conclude contracts regarding the handling of personal information, and carry out appropriate supervision.


Disclosure / provision to a third party

We will not disclose or provide personal information to a third party except when outsourcing to the outsourcer described in “Consignment of personal information” or in any of the following cases.

  1. When the consent of the person is obtained

  2. When disclosing or providing statistical data in a state where the person cannot be identified

  3. When disclosure / provision is required by law

  4. When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.

  5. When it is necessary for the national government or local public organizations to cooperate in carrying out the affairs stipulated by law, and there is a risk that the performance of the affairs may be hindered by obtaining the consent of the person himself / herself.


Management of personal information

We will manage all personal information we receive in a server with restricted access, without printing it out, and protect it with a password. We will properly manage the personal information we receive in an environment that can only be accessed by a specific person so that it will not be leaked, lost, or damaged.


Disclosure, correction, suspension of use of personal information

We can request the disclosure, correction, addition, deletion, or suspension of use of personal information subject to disclosure at the request of the individual. In that case, please contact the following personal information complaints and consultation desk. We will verify your identity and respond within a reasonable period of time. (Please note that we may not be able to respond to requests for suspension or deletion of personal information held in accordance with relevant laws and regulations.)


About acquisition and use of action history

We use cookies to protect your privacy and improve your convenience. In addition, we may use technologies such as cookies and JavaScript to acquire the user’s behavior history (accessed URL, content, reference order, etc.) on the site. However, cookies do not contain any personal information.


Handling of personal information and personal information subject to disclosure held by the Company

We may review the handling of personal information and the personal information subject to disclosure held by us as appropriate, and improve it as necessary.


Personal information protection manager

Personal information general manager Rammaru Akagawa (contact information is “Personal information complaints and consultation counter” below)


Personal information complaints and consultation counter

Colorkrew Inc. personal information consultation

Post code:111-0053 Sumitomo Fudosan Ueno-Okachimachi Building 5F, 3-7-1 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan

E-mail: contact@goalous.com

Colorkrew Inc. Personal information consultation counter

Post code:111-0053 Sumitomo Fudosan Ueno-Okachimachi Building 5F, 3-7-1 Motoasakusa, Taito-ku, Tokyo 111-0041, Japan

E-mail: privacy@colorkrew.com

If you live in an EU member state or Iceland, Liechtenstein or Norway and are subject to the GDPR, please contact the Personal Information Consultation Desk to exercise your GDPR rights. You can also appeal to the supervisory authority if it is not properly processed.


The name of the “certified personal information protection organization” to which our company belongs and the address for complaints, etc.

Our company is a target business operator of the following certified personal information protection groups. If you have a complaint about our handling of personal information, you can also apply to the association for resolution. The name of the authorized personal information protection organization and the contact information for resolving complaints are as follows.